Intellilink Solutions, Inc. announced its exclusive focus on the “knowledge worker enterprise.” Intellilink defines knowledge workers as the employees and consultants of service organizations, from internal IT departments to external consultants – that work on projects and apply specialized knowledge to create the deliverables that ultimately translate into an organization’s value. Combining a unique blend of management consulting acumen with hands-on software development and implementation experience, Intellilink helps customers successfully select and deploy the appropriate solutions to automate and manage the knowledge worker enterprise, and achieve tangible business benefits.

As intellectual capital increasingly becomes the lifeblood of today’s economy, workers with unique skill sets and knowledge have proven to be an enterprise’s most valuable assets. Intellilink has identified that even marginal improvements to the way these knowledge workers are managed can significantly reduce costs, and create company-wide value in the process.

Analyst firm Aberdeen Group has reported on the challenges facing service organizations, noting that while Internet technologies have made communication and collaboration easier, the management of project teams has become more difficult. According to Intellilink, by streamlining business processes and supporting them with the appropriate technology solutions, organizations can address these challenges, reduce project overrun, and better manage costs.

Blending technology expertise, proven methodologies and an in-depth understanding of internal and external service organizations, Intellilink serves as a strategic partner to its clients, helping them analyze existing processes and technology, identify areas of improvement, and create a blueprint for change and successful user adoption. The company works with clients to select and deploy the right mix of technologies – from project management to workforce optimization to IT portfolio management – that will impart positive organizational change, and improve operational efficiency.

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