REVIEWERS: David Sproat, group vice president for SunTrust Information Technology, and Greg Holzwarth, senior vice president for SunTrust Customer Information Management Group.

BACKGROUND: SunTrust Banks, Inc. is one of the nation's largest commercial banking organizations. Headquartered in Atlanta, Georgia, the company operates an extensive distribution network primarily in Florida, Georgia, Maryland, Tennessee, Virginia and the District of Columbia, and also serves customers in selected markets nationwide.

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