In my last column, I discussed building enterprise information maturity (EIM) models to help assess the current state of your company's IT infrastructure, information assets and knowledge focus areas. Once you've constructed those models, you'll likely have a better understanding of the gaps that exist between where you are IT-wise and where you want to be.

It is not enough, however, just to identify the gaps to effect real change. You must understand what's causing those gaps. One way to think of the gaps between your current state and desired future state is as opportunities for improvement. Once you understand the causes and begin turning your "negative" gaps into "positive" opportunities for improvement, you should be ready to start down the path of overcoming obstacles to your desired future state.

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