UMass Memorial Medical Center Goes Live on InterSystems

The UMass Memorial Medical Center has rolled out the NDoc home care & hospice system from its application partner, Thornberry Ltd. NDoc is built on the InterSystems Ensemble rapid integration and development platform.

Mary Stone, Director of Operations for UMass Memorial Home Health and Hospice, is reporting significant benefits. “Almost immediately, we began to see the elimination of redundant data capture,” she said. “NDoc provides real-time validation as information is entered on the laptops at the point of care while also automating the entire entry process.”

The Mount Sinai Medical Center Maintains Data Integrity with iWay

The Mount Sinai Medical Center has an interest in avoiding data quality problems as well. That's why the venerable New York institution selected iWay Software's Data Quality Center (DQC) and Data Profiler, key components of the iWay Enterprise Information Management (EIM) Suite, to maintain the accuracy and integrity of its patient management systems.

"We contracted with iWay because we believe their technology will substantially reduce the effort involved in finding, merging and correcting erroneous or duplicate records in our critical information systems," said Mark DeLaney, vice president of Information Technology at Mount Sinai. "iWay demonstrated how its EIM tools can automate our data management activities. This will allow us to expedite completion of a major prerequisite necessary to establish a longitudinal electronic medical record across our health system."

QTS Unifies and Improves Monitoring Services with Nimsoft

Quality Technology Services, a provider of data center facilities, is deploying the Nimsoft Monitoring Solution to provide a unified monitoring platform for its clients’ complex infrastructures.

NMS will monitor a broad range of network elements, systems and applications for QTS clients, and provide comprehensive insight into system health and performance. This will enable QTS to deliver the benefit of improved systems and application availability to its clients, faster problem resolution, and better visibility into the operation and reliability of their hosted infrastructure.

Indosat Uses Oracle Identity and Access Management

PT Indosat Tbk, one of the largest telecommunications providers in Indonesia with around 33,3 million subscribers, deployed Oracle Identity Management across its 55 business and telecommunications applications, including billing, enterprise resource planning, human resources, customer relationship management and telco management products.

The integrated IDM solution allowed Indosat to establish automated workflows that enabled staff to request a user name and password online and receive approval via E-mail.

Scholarship America Expands Business Intelligence Use with Pentaho

Scholarship America deployed Pentaho BI Suite Enterprise Edition to update its operational management system and make standardized and custom reports and dashboards available to its clients.

"We wanted to leverage our already excellent customer experience by giving clients real-time access to information on scholarship programs," said Terrance Kraling, chief operating officer at Scholarship America. "Pentaho BI Suite gives us, and our users, the capabilities we need in a cost-effective, financially responsible package."

CareGroup Healthcare Systems Selects InterSystems Ensemble

CareGroup Healthcare System, a Boston-based integrated delivery network comprised of four hospitals, selected the InterSystems Ensemble rapid integration and development platform to replace its legacy platform for strategic integration throughout the organization.

“We developed a document outlining all of the requirements and expected deliverables from an Ensemble proof-of-concept,” Steve Herzog, senior director, financial systems at CareGroup said. “CareGroup’s IT specialists designed a test environment where Ensemble was used to replicate and build the interfaces used on a production basis.”

Ergo Italia Uses SAS

ERGO Italia is using software from SAS to analyze accurate quantitative and qualitative information to make the right tactical and strategic decisions at the right time.

"SAS allows us to perform a variety of analyses on the information in our data warehouse,” explained Alessandro Voglino, associate general director of ERGO Italia. “These include premium ratemaking for both companies, monitoring the customer portfolio from the combined perspectives of the two subsidiaries to improve cross-selling, reducing expenses and allocating resources more efficiently.”
Barclays uses SAS

Global financial services provider Barclays is using SAS to improve standards in how economic and regulatory capital is calculated and reported.

"We wanted to calculate both economic and regulatory capital for granular underlying assets across both retail and wholesale portfolios" says Rob Bishop, head of capital systems development for Barclays Global Retail Bank. "SAS has enabled Barclays to calculate capital bottom up, providing better management information across many of its material portfolios. In addition the SAS Business Intelligence suite has enabled efficient distribution of capital results via the Web"

Catalina Provides Better Insights Into Consumer Behavior With Netezza And Fuzzy Logix

Catalina Marketing is using Fuzzy Logix’s in-database analytics library DB Lytix on the Netezza TwinFin i Class enabled data warehouse appliance to deliver custom analytics for market basket analysis.

By exploiting the performance of in-database analytics, Catalina expects to gain deeper insights into consumer purchase decisions and positively transform the application of analytics in the retail sector. The DB Lytix platform represents one of the first implementations of the Netezza i-Class module of advanced analytics.

BBVA Banks on Progress Software for FX Aggregation

Banco Bilbao Vizcaya Argentaria is live on the Progress Apama FX Aggregation accelerator for its foreign exchange operations.

BBVA FX traders are now using the Progress Apama platform along with its customised dashboards to view and trade across aggregated liquidity from a number of Banks and FX ECNs. Alongside increased trader effectiveness, the FX aggregator is also enabling BBVA to use the Progress Apama platform to power advanced FX algorithms and optimized real-time FX prices for their internal and external customers.

Ripley Chile selects Manthan Systems to Enhance Business Agility

Ripley Chile Inc. selected Manthan Systems flagship product, ARC Merchandise Analytics.

ARC Merchandise Analytics will assist Ripley in optimizing inventory levels and in stock positions, improving assortments, reviewing competitive positioning, and better managing in store operations. Along with Manthan’s ARC implementation, Ripley is also deploying Manthan’s Retail Performance Management Framework, a best practices role-based implementation approach.

Cambridge Memorial Hospital Revitalizes Emergency Room System with WebFOCUS

Cambridge Memorial Hospital, a large community hospital in Ontario, implemented the Information Builders WebFOCUS BI platform to develop an enhanced emergency room tracking board, which supports enhanced patient flow and care delivery in the ER.

"The hospital needed a new ER management system and the new Information Builders tracking board enables a powerful first step, providing access to critical patient information in real time, in a user-friendly format for improved management of the department workload," said Ed Norwich, manager of Information Management Technology at Cambridge Memorial Hospital. "The staff enthusiastically supports the new business intelligence platform and the resulting tracking board because it has streamlined the day-to-day processes in the ER, simplified access to the patient's information, and helped enhance the quality of patient care."

Three Ontario Police Services Use Pitney Bowes Business Insight

Three Ontario-based Police Services turned to Pitney Bowes Business Insight’s Crime Analysis Bundle to access specific crime analysis information to help police officers better serve their communities.

“Using the Pitney Bowes Business Insight Crime Analysis Bundle, we are effectively leveraging crime data in a way that we could not do in the past,” said Paul Sweet, Chief of Police for the Cobourg Police Service. “The Crime Analysis Bundle takes the randomness out of our patrols and helps us prioritize patrol areas. We quickly analyze crime data that helps to improve efficiencies for the entire police service, while at the same time providing the highest level of protection for our residents of Cobourg.”

Green Mill Restaurants, Inc. to Mobile-Enable its Brand with Mocapay

Green Mill Restaurants, a Midwest casual dining restaurant franchise will mobile-enable its gift and loyalty program as well as integrate mobile marketing.

Mocapay's unique Software-as-a-Service (SaaS) mobile platform offers Green Mill a complete mobile suite – mMarketing, mLoyalty, and mGift – to leverage the mobile channel and support its marketing and sales strategies. Green Mill will tap the Mocapay suite to provide its customers with targeted mobile campaigns as well as the industry's only patented solution that provides secure mobile payments.

American Society for Training & Development Selects Attivio

The American Society for Training & Development, a large association dedicated to workplace learning and performance professionals, implemented the Attivio Active Intelligence Engine to power its public and member websites.

“With the many members and partners we service daily, it is extremely important for us to have a platform that does more than simply return search results. We needed a technology that would intelligently handle access control, so we could display relevant members-only content to non-member visitors in order to drive additional value,” said Tony Bingham, president & CEO, ASTD. “We selected Attivio for its innovative approach to unified information access including advanced permissioning, workflow, tunable relevancy profiles and content spotlighting. With AIE, we not only improved functionality, we actually replaced two other technologies with just this one platform to reduce operational overhead, licensing costs and complexity.”

International Litigation Services Chooses Iron Mountain eVantage

International Litigation Services, Inc. (ILS), a premier provider of litigation support and electronic discovery services for law firms and corporate legal teams, adopted Iron Mountain eVantage to augment its growing eDiscovery business.

“The eVantage rapid onsite processing and analytical capabilities were at the heart of our decision,” said Joe Thorpe, managing director, ILS. “We can now quickly help clients eliminate non-responsive data from legal review and begin foreign language translations sooner because the solution automatically identifies them for us. We were already using the Stratify Legal Discovery review platform, so adding eVantage completes our workflow, from early assessment right through substantive review, improving efficiencies and lowering our clients’ costs.”QED Pharmaceutical Services picks SAS® Clinical Data Integration to help clients implement CDISC standards

Demand Media Selects Netezza Analytic Appliance

Demand Media, a leading content and social media company, selected the Netezza data warehouse appliance to enhance its network of award-winning online brands, including LIVESTRONG.COM, and

The Demand Media network of owned and operated websites reaches an audience of more than 80 million people. As this online community continues to grow, Demand Media will rely on advanced analytics to understand what drives traffic to make better business decisions.

“We believe in the power of data. As a media company built for the Internet age, this is in our DNA,” said Justin Newton, executive vice president of information technology at Demand Media. “Netezza understands this and, as our partner, has delivered a solution that analyzes previously unmanageable amounts of data which makes it possible to improve content effectiveness and operational efficiencies.”

Dole Fresh Fruit Company Increase Customer Satisfaction with Compuware

Dole Food Company, producer of fresh fruit and vegetables, selected Compuware’s end-to-end application performance management solution to improve the performance and availability of its mission-critical applications.

Dole Fresh Fruit supports 24 facilities with more than 250 users in the U.S. and Canada. The Division was experiencing major performance issues in its transportation and logistics applications. There was no visibility into end-user experience to proactively resolve performance problems before they impacted the business.

“We needed a better way to monitor the health of our systems,” said Trever Scott, Director of Information Technology in North America at Dole Fresh Fruit Company. “Due to the extreme complexity of our IT environment, troubleshooting for our IT team was complete guesswork. Compuware’s application performance management solution has given us visibility into the infrastructure and the ability to monitor key performance indicators and react much more quickly. I look forward to sharing our application performance management story and success with my peers at Gartner’s IOM Summit.”

Hawaii Medical Service Association Selects Pegasystems

The Hawaii Medical Service Association selected Pegasystems to drive higher levels of service to both its members and provider network.

“We selected Pegasystems because of its strong guided process capabilities, a key feature for us. Pegasystems also demonstrated that it brings a depth of knowledge to healthcare, and its flexible solution accommodates our unique needs,” said Alvin Kajiwara, director, enterprise architecture, HMSA.

Tata Communications Powers Media with Jaspersoft
Tata Communications’ Global Media and Entertainment Solutions has chosen its software to power business intelligence elements of Mosaic, its cloud-based, collaborative media management & digital media workflow platform.

Jaspersoft will provide Tata Communications with the robust and flexible BI capability required to enhance customer visibility and analysis of mission critical granular data provided by Mosaic in an interactive manner.

MGEN Selects SAS to Optimize Operational Risk Management Program

France’s largest supplementary insurance company is enhancing operational risk management with SAS OpRisk Monitor software from SAS business analytics software and services.

“Our ambition is to go beyond simply gathering information, and actually incorporate this solution into day-to-day activities,” said Frederic Morvan, Head of Internal Control Group MGEN. “We particularly want to be able to access reliable reports at any time." It is in this context that the MGEN has selected SAS OpRisk Monitor.

AG Insurance Selects ISIS Papyrus Software for Integrated Case Management

AG Insurance selected the ISIS Papyrus Platform for integrated case management to enhance Insurance services (claims, underwriting and general services) and resolution in several business lines.

“The Papyrus approach to fully integrated customer communications aligns perfectly with our business and technology requirements,” said the program sponsor of AG Insurance. “We look forward to rolling out an advanced case management solution that will meet our operational goals and lead to both enhanced performance and increased customer satisfaction.”

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