Epiphany Interaction AdvisorREVIEWER: Owen Sonnenschein, associate director of customer insight for Bell Canada.

BACKGROUND:  Bell Canada is Canada's national leader in communications since 1880. Bell provides connectivity to residential and business customers through wired and wireless voice and data communications, local and long distance phone services, high speed and wireless Internet access, IP-broadband services, e-business solutions and satellite television services. Bell Canada provides service to more than 13.1 million telephone connections, 4.7 million wireless subscribers, 2.6 million Internet subscribers and 1.5 million satellite television subscribers.

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