October 20, 2009 – With the economy now poised to begin a very modest, multiyear recovery, IDC expects "new normal" economic operating practices will continue to shape key decisions about IT operations and investments for years to come.

The IDC report "Coping with the 'New Normal'" examines the changes affecting IT equipment, software and services management and acquisition practices, including longer life cycles, rising interest in open source software and services trends such as outsourcing.

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