In its latest study of outsourcing trends for the Asia/Pacific excluding Japan (APEJ) market, IDC forecasts the total market size for processing services to achieve a compound annual growth rate (CAGR) of 11.4 percent from 2005-2009 and generate more than $23 billion in revenues by 2009. IDC found Processing Services amounted to $14.9 billion in 2005 and is forecast to exceed $16 billion by end of 2006. More findings are published in the inaugural IDC report, Asia/Pacific (Excluding Japan) Processing Services 2005-2009 Forecast and Analysis (Doc#AP224111M).
Under IDC's definition, business process outsourcing is distinct from processing services as it is smaller and at its early stage of development in many parts of APEJ. IDC regards BPO as more strategic and involves transformational activities that align a company's outsourcing engagements to corporate objectives. On the flip side, engagements that involve high-volume, transactional outsourcing of discrete activities such as payroll and billing are classified under processing services at IDC. Thus, giving rise to the popular phrase "mess for less" for processing services, which is valued distinctly and separately from BPO
Register or login for access to this item and much more
All Information Management content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access