With the sensitivities surrounding business process outsourcing (BPO) and its delivery offshore displacing employment opportunities from the local economic system, IDC examined and dispelled some popular myths associated with this contentious issue in its recent report, "Does Business Process Outsourcing Reduce IT Jobs in Asia/Pacific (Excluding Japan)?"

"As with any contentious issue, the rise of global delivery has been used and abused by vested interests for several years now. Clearly, whilst there are cases of poor management, it is a reality of business that global delivery also provides significant benefits," says Phil Hassey, research director for IDC's Asia Pacific Services Research.

Register or login for access to this item and much more

All Information Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access