When people think of UPS, they generally don't think of the technology required to deliver over 3 billion packages per year. With 327,000 employees in more than 200 countries, there's a lot going on behind the scenes to get deliveries to their doorsteps.

In 1998, when we began assessing our growing technological needs, we determined we were facing several problems. First, our users had no single view of business and customer data as it was distributed across multiple platforms. Second, our data storage requirements were growing at a phenomenal rate. Third, the availability of the data had to be timely if we were to serve our customers better. To solve these problems, we turned to Hewlett-Packard (HP) and its proven data warehouse solutions.

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