Selecting the right business intelligence tools for your users is challenging. There are dozens of tools on the market today and too little time to research and evaluate all of them. What makes the task harder is that vendors don't readily convey their products' true strengths and shortcomings. Most vendor representatives are good people. In general, they want to do the right thing. But they also have a job to do. In most cases, vendors don't lie about their products; they just don't tell the whole truth.
So how can you extract the truth from vendors? How can you be sure a vendor's product is appropriate for your application needs? How can you discover that fatal flaw that will cause the product to fail once deployed in your environment?
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