One of my favorite quotes is from Margaret Mead: "Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has." But another of my favorite writers, M. Scott Peck, opens one of his books, "The Road Less Traveled," with the line, "Life is difficult."

As I relate these quotes to the master data management world, an individual or a small group of people in a company can make a big difference, but it isn't going to be easy, and it isn't going to be fast.

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