Q: How do we evolve our current business intelligence infrastructure to support operational business intelligence?

Clay Rehm's Answer

I think your biggest obstacle will be getting the agreement from all team members and stakeholders that you should include operational BI. Many times there are disagreements of what is truly BI verses operational (such as reporting) and what components should be supported.

I would create a document or Web site that displays via diagrams and text your current environment and your proposed environment. This must include a dictionary that defines each term (industry or homegrown). You will also need to address the resources to support each component.

Once this is done and you have gone through the steps to achieve buy-in, there is no reason your current infrastructure could not support the inclusion of operational BI.

Adrienne Tannenbaum's Answer:

Without knowing the details of your current BI infrastructure, I can only answer in generic terms. Operational BI requires direct correlation and connection to those information sources which produce the specific and relevant inputs to your BI analysis. Likewise, the results of all BI analysis transactions can also be stored when relevant and likely to influence a considerable amount of future queries.

Successful BI operations are often comparable to a data warehouse ETL environment. What may vary however are your Ts (the translations). Becauseit is always assumed that BI queries are only performed with clean and current information, there should not be too much "T" required. And the responses or analysis conclusions which are created by your BI software should likewise be very clean and reliable.

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