Q: Since my company put in place a real enterprise data warehouse (EDW), the data warehouse (DW) team has been asking for new implementation we can't afford to do, due to limited development capacity. The problem has moved to an "internal relations" task: how to meet all the end-user requests? Is there a "best practice" organizational model we could follow? Do we need to promote a public relations area?

It sounds like your limitation is not on budget but on the people resources needed for a more broad-based implementation of multiple projects. I'd start off with a requirement that all new projects be cost justified. This will help eliminate many "nice to haves" and help establish a means to prioritize your projects. The next step is to assemble a steering committee that should be composed primarily of business management, the level of management that would be requesting these new projects. The committee should also have an IT member responsible for the DW who would keep the steering committee from trying to assign too much simultaneous work. The steering committee would prioritize the projects based on the cost justification but also on how well each project maps to the strategic goals of the organization. The steering committee making the decisions takes the pressure off the DW team and your public relations issue is solved.

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