Last month, I examined large technology organizations that sell enterprise applications and consulting to their clients, but internally lack what they sell and implement. These organizations understand the value of the systems that are their bread and butter as well as the organizational and cultural changes necessary to ensure successful adoption. However, many of them are remarkably similar to the shoemakers who spend all of their time making shoes for others, while never noticing their children are unshod.
In my last column, I also highlighted the ways these companies can benefit from data warehouses by using diverse applications that streamline the process of generating proposals, measure costs and success rates for jobs, use the information to spend sales time more profitably, improve staff utilization by more accurately predicting roll-offs and resulting bench times based on past performance, and recognize potential problem projects before they pass the point of no return. I also highlighted some of the challenges companies face when trying to implement enterprise technology, including growth by acquisition, historic lack of focus on internal technology and the very nature of partnership type structures.
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