Few people would debate that we are an information-centric society facing a phenomenal growth of raw data and derived information. It is an opportunity and a threat impacting how we address the current financial crisis, massive changes in health and public safety and new ways we engage as consumers. This has lead to a proliferation of new information management technologies and significant increases in services spend.
Despite advances in technology and all the money we’ve spent, many of us feel like we’re still drowning in data. As a community of information management professionals, perhaps it’s time we put our collective heads together to share our practices in a comprehensive fashion. That’s the purpose of MIKE2.0.
MIKE2.0 (Method for an Integrated Knowledge Environment) isgr an open source community that establishes a common, method-based approach to a broad set of information challenges. Anyone can join at openmethodology.org to use, share and link their best practices. It introduces a number of new concepts that may change how we think about standards and methods while trying to answer the question of whether an “open methodology” can really work (see graphic).
MIKE2.0 is sponsored by key services firms and supported by a large global community. It is being used to:
- Help organizations transform their approach to managing information,
- Develop new information management theories,
- Provide a new style of social media-based standard, and
- Inspire new concepts around data, collaboration and sustainability.
This model evolves and improves over time through an online user community sharing best practices for information management.
What is MIKE2.0?
MIKE2.0 is a method to help organizations treat information as a strategic asset throughout its complete supply chain: from how it is created, accessed, presented and used in decision-making to how it is shared, kept secure, stored and destroyed. The model in the graphic shows the typical projects for which MIKE2.0 is applied.
By using the MIKE2.0 methodology, projects can be more effectively coordinated to improve information across the enterprise. Development teams can improve sharing of common assets, project managers can track against a standard set of activities, and executives can better understand their complete portfolio of information management initiatives.
It is helpful to understand some of the key concepts of the MIKE2.0 approach that make it quite different from a traditional methodology, standard or framework.
The MIKE2.0 concept of information development is based on the premise that organizations have traditionally been investing heavily in applications and infrastructures, but not in their needs related to data and information. This is why we see so many compliance issues, lack of effective customer insight, failed transformation programs and the high cost of technology systems. The goal of information development is to balance the efforts around process, integration, applications and infrastructure with a focus on “developing” information.
Organizations can link their internal IP to MIKE2.0 and the best assets on the Web, enabling the concept of an integrated content repository. This provides a new style of integrated standard to more effectively drive adoption of common techniques. To support this model, the MIKE2.0 project also provides a technology platform that users can install in their environment and integrate to the open approach. This approach is essential for enabling another MIKE2.0 concept - collaborative governance.
The “open methodology” concept originating from MIKE2.0 balances the benefits of structured, traditionally built methods and content developed on social media sites. The open methodology concept provides a taxonomy and set of foundational assets to enable this approach.
These three concepts are essential to delivering on the overall vision for MIKE2.0: an approach for managing information as an asset that addresses many of the complex technical, social and organizational challenges we struggle with today.
The MIKE2.0 methodology is stored in various forms such as distributed documents, tools and Web content. While content can be added at any time and in differing levels of detail, through use of a foundational set of best practices it is integrated to provide an overall approach to addressing the requirements of complex information management projects (see the graphic).
This approach of making content flow together for the end user is one of the differentiating features of MIKE2.0. For more in-depth information, the overview of the content model describes each of these components of the methodology and their relationships.
Origins of the Approach
The MIKE2.0 methodology was initially created by a team from BearingPoint, a management and technology consultancy.
The project started as Method for an Integrated Knowledge Environment, which was the development of an approach for EIM. The MIKE2 initiative was started in early 2005 and the methodology was brought through a number of release cycles until it reached a mature state in late 2005. MIKE2.0 took this approach and made it open source and more collaborative. Much of the content of the MIKE2.0 methodology was made available to the open source community in late December 2006. When its IM Solution Suite project started in 2007, BearingPoint defined the suite architecture with MIKE2.0 as the open source “face” of the suite. Since then, the content has continued to evolve and the collaborative framework has become more sophisticated.
In 2009, the MIKE2.0 Governance Association was formed to manage MIKE2.0. BearingPoint and Deloitte Consulting are the platinum sponsors of the MGA, and there is strong participation from a number of other organizations and individuals.
MIKE2.0 in Action
MIKE2.0 has a large community of end users and has been applied at dozens of organizations around the globe. Some representative case studies are shown in the graphic on page 22, with further details on the MIKE2.0 Web site.
MIKE2.0 has received analyst and industry coverage from organizations such as IDC, Forrester, Gartner, AIIM and the MDM Institute.
The goal of MIKE2.0 is to provide a comprehensive methodology for any type of information development, including:
- Driving an overall approach through an information strategy.
- Enabling people with the right skills to build and manage new information systems while creating a culture of information excellence.
- Moving to new organizational models that deliver an improved information management competency.
- Improving processes around information compliance, policies, practices and measurement.
- Delivering contemporary technology solutions that meet the needs of today’s highly federated organizations.
No single journey to information development will be the same. Organizations will have a variety of pressures related to cost control, risk and compliance, value enablement and maturity that will cause them to take different paths. Although it is a methodology, MIKE2.0 is specifically constructed with this model in mind so that it can be applied in a number of different fashions that meet the requirements of the user community.
Typical User Approaches
As part of moving toward information development, three primary styles of MIKE2.0 are used:
Through a comprehensive use of the overall methodology, driven from the overall list of tasks applied to a certain type of project through a usage model.
As an online community that provides capabilities for collaborative content development, social networking and education.
This means that although MIKE2.0 aims to deliver a transformational approach, users can slowly begin to adopt the methodology in a piecewise fashion and integrate it with their existing project lifecycle.
Unlike the traditional waterfall approach to systems development, the MIKE2.0 methodology employs an iterative approach called continuous implementation. Following this approach, there are five phases to the MIKE2.0 Methodology:
Phase 1 - Business Blueprint: The initial strategy activities to more effectively manage information as a critical business asset.
Phase 2 - Technology Blueprint: The technology strategy and information governance activities conducted in a complementary fashion to the business blueprint.
Phase 3 - Information Management Roadmap and Foundation Activities: The planning and requirements gathering for a specific increment as well as priorities information management activities that should be done early in delivery.
Phase 4 - Design Increment: Any remaining information management design activities.
Phase 5 - Incremental Development, Testing, Deployment and Improvement: The final activities to take a system to production, followed by explicitly planned improvement steps post-implementation.
This approach divides the development and rollout of the entire system into a series of implementation cycles, which identify and prioritize the portions of the system that can be constructed and rolled out before the entire system is complete. Each cycle also includes a feedback step to evaluate and prioritize the implementation results, strategy changes and improvement requests on the future implementation cycles.
Two key initiatives are related to the MIKE2.0 project. These projects provide value on their own, but also intersect with MIKE2.0 in terms of content, techniques and technology.
omCollab is the technology platform that hosts MIKE2.0. It integrates some of the most powerful open source software applications into a single collaborative environment. The MGA manages ongoing development of the omCollab platform and makes it freely available to the source community.
open-sustainability is an approach that applies information-centric techniques to solve challenges related to sustainable development. It shares common content and techniques from the MIKE2.0 project. The complete framework for an integrated approach to sustainability is available at on their Web site. Open-sustainability also uses the omCollab platform.
Getting started on MIKE2.0 is pretty simple – just go to the site at openmethodology.org, register to be able edit pages and receive communications and then look for content you find interesting. You should also:
- Update your social profile for social networking.
- Help out on priority areas such as wanted pages.
- Engage the collaborative community through online forums.
Additional articles on the Web site provide an introduction to MIKE2.0:“A New Model for the Enterprise” provides an intro rationale for MIKE2.0.
“What is MIKE2.0?” is a good basic intro to the methodology with some of the major diagrams and schematics.
Introduction to MIKE2.0 is a category of other introductory articles.
“Mike 2.0 How To” provides a listing of basic articles on how to work with and understand the MIKE2.0 system and methodology.
As our community of information management professionals matures, we need a framework that we can continue to develop and improve over time. As an open and collaborative framework, anyone can contribute to MIKE2.0 and share the knowledge they have gained. The MIKE2.0 Governance Association believes that this model is the key to addressing challenges and opportunities related to information complexity and welcomes participants to join us in our endeavor.
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