While insurers scramble to keep up with the changes and stay abreast of developments as a result of the latest health care reforms, insurers are looking at the next steps, and technology is definitely a factor.

“The reform goes well beyond point solutions,” Elizabeth Hart, principal, Healthcare Solutions, at Pegasystems Inc., tells INN. “This is going to impact all departments, and organizations need technology that allows them to reposition themselves for this and other seismic changes in the industry.”

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