By reducing IT complexity, companies can generate significant savings, including lowering the overall cost of finance and human resources functions, according to Book of Numbers research from The Hackett Group, a business process advisory firm.
Hackett's new Book of Numbers analysis and research volume, "Optimizing a Return on Business Complexity: Performance Metrics and Practices of World-Class Companies", focuses exclusively on the value of complexity reduction in back office and administrative functions. Hackett finds that to successfully reduce business complexity, IT leaders must convince business unit executives of its value, and combat the oft-held belief that unique IT configurations are critical for a business unit to effectively compete.
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