For a veteran propeller-head like me, one of the most frustrating things about working in the insurance industry is the fact that ever since the 1970s, our industry has to wait longer than just about everyone else for technologies to be adopted and trends to take hold.

Thus, I’m afraid, while the July 15 edition of the Processor has cited a Gartner report that worldwide IT spending is on track to grow by 7.1 percent this year, I have a feeling that the wave of optimism that seems to be washing over others will not reach insurance shores for some time.

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