There is no single optimal organization design for IT departments, but rather a set of appropriate practices that are adapted through learning and benchmarking processes, according to a new report by people3, a Gartner, Inc. company.
“Designing an effective organization structure is a challenge that is more easily said than done,” said Diane Berry, managing vice president of people3. “With such a challenge in mind, IT leaders often wish to find the one perfect’ IT organization model that will address all the problems in their current structure. Instead of reinventing the wheel, many IT leaders turn to a quick fix.’ Unfortunately, the results of taking a short cut as such are not always promising, and could be much more costly in the end.”
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