Approximately 65 percent of enterprises have a negative or neutral view on the effectiveness of their IT and business alignment supporting their business goals and objectives, according to a new report by people3, a Gartner, Inc. company.

“Today’s IT leaders understand more than ever that businesses are demanding that the IT function demonstrate value and deliver results that directly contribute to the success of business strategies and initiatives,” said Diane Berry, vice president of people3. “For IT to deliver value and return on investment to the business, the IT function must be aligned with the business from its strategies to processes.”

According to the report “Achieving IT and Business Alignment: A Human Capital Management View," IT alignment and collaboration with the business is essential to the success of both IT and the business it supports.

“To achieve the level of alignment that will deliver positive results, IT must establish a strong relationship with the business and evaluate and improve work processes to better serve business needs,” said Berry. “Developing a capable, highly skilled workforce is absolutely essential to success."

The report also states that it is critical for IT to be aligned with the business at the individual staff level. Achieving this alignment requires IT organizations to do the following:

  • Rethink how work is performed and through what processes in supporting the business.
  • Determine the profiles of people they need, and what skills and competencies are required to execute the IT strategy and work processes.
  • Implement HR processes that drive both IT and the business to success.

For more information on purchasing the report “Achieving IT and Business Alignment: A Human Capital Management View,” please visit the people3 Web site at

Register or login for access to this item and much more

All Information Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access