The Fujisawa Pharmaceutical Company states that its mission is "to provide new, innovative products that contribute to the health and welfare of people all over the world by exploring the frontiers of human health and disease." The Over-the-Counter (OTC) Drugs Division is helping the company meet that goal by improving the health and efficiency of its sales support system, keeping it up to date with the latest technologies for real-time information delivery.

The OTC Division sells nonprescription drug and medical supplies to franchise drug stores and retail pharmacies in Japan. It's a high-volume, low-margin business that demands highly efficient operations and sales support.

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