Dennis Ganster, president, chairman and CEO of Comshare Incorporated, proudly speaks of a recent customer application of its management planning and control software, Comshare MPC. "The Port Authority of San Diego is a customer of ours. It comprises the combined land, sea and air assets on San Diego Bay and serves as the gateway to millions of visitors each year. Following the September 11 terrorist attack, 'The Port' was required to rebudget and replan and was faced with evaluating different scenarios quickly because legislation to split the airport from the physical ports is pending in California. One day, we received an unexpected e-mail from the Port Authority informing us that our management planning and control software, Comshare MPC, enabled them to refigure their budget working through three separate scenarios in just two days. The budget administrator, who handles a quarter-million dollar budget, revealed that he had not given this refiguring much hope – and he noted that without our product, he wouldn't even have made an attempt. That kind of success story makes me feel really good about coming to work. We can help companies accomplish things they're afraid are impossible."

Says Ganster, "We focus on managerial effectiveness – and we have for a long time. We're not really focused on back-office issues; we are concerned with efficiency improvements. What we actually do is provide software solutions that help management teams bridge the gap between strategy and execution. A lot has been written about the dissatisfaction that management teams have with the strategic planning process. They put a lot of time and effort into producing a strategic plan, but many organizations find that their strategies are never implemented. There's the strategic planning process on one hand and the operational execution set of processes on the other. Comshare MPC links these two processes."

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