Dear Readers,

The year 2000 was quite a year. It started with predictions of a major technology crisis that some doomsayers proclaimed would cause the end of the world, continued with the implosion of the dot-com companies that focused on revenues at the exclusion of profits and finished with one of the most bizarre presidential elections in the history of our country.

We all can attest to the fact that the benefits of technology in the work place are profound. Technology has become a focal point for us in our day-to-day lives and has been credited for bolstering productivity worldwide. Thanks to technology, we can do so much more in so little time.

But, where is all this time that we now have available as a result of increased productivity? I don't know about you, but I seem to have less time available to keep up today than I had yesterday. We have the Web, e-mail, cell phones, PDAs, DVDs and satellite communications to keep us connected in the new digital world. That's great, but it just means we have that many more communication lines feeding us information. The amount of information that we are required to process on a daily basis has increased exponentially as a result of all these great inventions.

The area that I would like technology to focus on in 2001 is making all of our lives simpler and more enjoyable. Wouldn't it be nice if we could develop software that would filter out all the noise and extraneous information and give us just what we need? Wouldn't it be great if we could invent a device that could handle all of our communications and present us with only pertinent information? We have talked about information portals that can be tailored to our individual needs within the business. Why not extend this solution into our personal lives? Technology should be easy to deploy, easy to use and provide a high ROI with limited downtime. If we could all focus on how to make technology work better and, at the same time, provide a filter to the vast amount of data that we confront every day, the benefits would be tremendous. We'd all be more balanced and much happier in this new year. If we work smarter ­ not harder ­ in 2001, just maybe we can enjoy the fruits of technology in our personal lives as well as our business lives.

Be sure to read our newest columnist, Dr. Richard Hackathorn, whose premiere column appears on page 12 of this issue.

As always, thanks for reading DM Review.

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