Thank you for your continued readership and support of DM Review magazine. Complementing our magazine are our two Web sites: and Our sites are complementary resources for news and information on business intelligence and data warehousing, with daily news updates, dedicated online columnists, online forum discussions, free Web seminars, an extensive white paper library and a plethora of resource portals. Please make it a daily habit to visit as well as! In this issue of DM Review magazine:

Finally, don't miss the third installment in Rajeev Rawat's loyalty best practices series on page 52. In this series, Rajeev discusses the IT vendor practices that are important to you and then provides input from leading vendors - it's Informatica's turn this month - detailing what they are doing to earn your loyalty. Please send me your e-mails on suggested topics or changes you think will enhance DM Review magazine and - my e-mail address is

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