As we begin the second month 2005, you may be reflecting on your progress toward your self-directed goals for the year. Perhaps one of your resolutions for the New Year was to enhance your knowledge and expertise in business intelligence, not only for your personal edification but to benefit your company. This issue features abundant fuel to quench your thirst for such knowledge.

Steve Craggs of the Integration Consortium looks at the history, challenges and promises of business process management; Nigel Pendse reports on the results of his annual OLAP survey of almost three thousand respondents in 48 countries in total, of which almost one thousand provided detailed information about their experiences in buying and using dozens of OLAP tools; and Bill Laurent explains how data stewardship can assist organizations to effectively gauge and manage risk, avoid redundant work loads, increase customer satisfaction and provide better business intelligence and decision-making support.

Operational risk management is the topic covered by Steve Lindseth, who predicts that early adopters will realize substantial benefits over their competition. Srinivas Pandrangi presents his perspective on how an enterprise information integration platform hides the complexity of data sources being integrated and exposes a single data model, query language and programming interface to the end user.

As usual, our columnists have written on very timely topics. All of these are listed on the table of contents, so I'll just note a few to whet your appetite:

  • World Class Business Intelligence by Bill Inmon is on page 60.
  • Who You Know, Or Who Knows You! Influence Value in CRM Strategies by Claudia Imhoff, Lisa Loftis and Jonathan Geiger is on page 52. Special thanks to Lisa and Jonathan for their valuable input this month!
  • Business Class Priorities: The New Focus on Corporate Reporting Initiatives by George Marinos is on page 58.

The product reviews this month focus on business performance management, and you will find them beginning on page 68.
When our annual readership survey was in process, we promised to share some of the results with you. Here's a bit of interesting information gleaned from the survey. Readers' organizations report that the top drivers for business performance management initiatives are the executive team (41%) and the CEO (33%).

Good luck with your initiatives for 2005!

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