In IT, the list of projects and tasks never ends. Business units and internal customers continue to demand more and better services from IT, and you respond. You expand your IT environment and adopt new technologies. But you also face mounting pressure to reduce costs. This begs the question, will you ever catch up to business demands by using the current approach of working harder?

The answer for many IT organizations may be to work smarter with IT modernization. When you hear the term modernization, you might immediately think of technology. Yes, modernization does involve implementing new technology solutions that replace prior generations of technology. But the focus isn’t just on the technology. It’s also about people and processes. It also involves dealing with the culture-related changes and challenges that occur as the implementations of the past are replaced with new technologies to meet existing and future requirements.

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