The funny thing about the essential policy decisions to successfully implement a records management program is that none is directly dependent on the technologies supplied in SharePoint 2010 (such as the records repository or managed metadata). The essential policy decisions that underlie a solid records and information management (RIM) program are technology independent. Before launching into the decisions themselves, here are five level-setting concepts for those of you who may not be familiar with records management.
First of all, what is records management? One SharePoint manual offers this definition:
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