The availability of robust and scalable portal and search tools makes it possible to implement enterprise search services. The general idea behind enterprise search is that content anywhere in the organization is accessible through a single search tool, usually as part of an enterprise portal. While a far cry from the implementation quagmires of ERP and CRM systems, enterprise search applications can fail if you do not plan properly.

To ensure a successful implementation of enterprise search, be sure to address: sizing, duplication, design, control and metrics.

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