The results of the BPM Pulse, the annual performance management survey conducted by BPM Partners, are used by project managers implementing business performance management (BPM) as well as by BPM vendors to gain insights into how their peers are using or planning to use BPM and how the various vendors are rated by their customers. For performance management initiatives that are more advanced, project managers use the survey results to benchmark their own BPM progress. The vendors are looking to see what features and components are most important to the BPM community. They also want to see how satisfied their customers are with their products, as well as those of their competitors.

There are a couple of key questions users and vendors want answered. How do users and prospects feel about all the consolidation that has taken place in the BPM vendor landscape? Now that some of the independent BPM vendors have been snapped up by enterprise resource planning (ERP) vendors, will they still be able to sell to companies that haven’t standardized on that vendor’s ERP system? With small and midsized companies both moving forward with BPM in addition to the high-end larger enterprises, a BPM sweet spot for several years, will the component priorities remain the same? Lastly, after all the innovation that has come as part of BPM 2.0 (predictive analytics, operational analysis, profitability optimization, governance, risk, compliance, etc.), which business capabilities are most important to BPM users and prospects?

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