REVIEWER: Michael Koscielny, director of regional underwriting operations for Auto Club Group.
BACKGROUND: Auto Club Group (ACG) has been one of Michigan's largest auto insurance underwriters for more than 75 years. As ACG began to expand outside of its home state of Michigan into six neighboring markets, it recognized the need to standardize underwriting processes, not only for its own agents but also for independent insurance agents. Committed to creating an analytic solution that supported and won the use by independent agents, ACG consolidated three different rate-quoting systems from an archaic architecture that hosted two different systems on separate processing systems.
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