December 18, 2008 - Fair Isaac Corporation announced the immediate availability of Fair Isaac Debt Manager solution 7, the first available product of the Fair Isaac Decision Management Suite.
Debt Manager 7 was designed to help lending institutions profitably manage the growing volume of delinquencies they face.
"Financial institutions are facing a dual threat: unprecedented numbers of delinquencies and serious internal resource constraints," said David Lightfoot, vice president, product management at Fair Isaac. "Debt Manager 7 can pinpoint the area of greatest ROI for allocating collections resources, and then work out an optimal arrangement with the customer on the first attempt."
Debt Manager 7 incorporates Fair Isaac Collection Scores, allowing collectors to prioritize delinquent customers based on risk, so collection time and resources can be allocated toward the customers that are most likely to respond.
Conversely, time and resources can be reallocated away from less risky delinquent customers, who are more likely to "self cure." Because of this, creditors can generally expect a 15 to 20 percent improvement in collection strategy effectiveness compared to a subjective segmentation of accounts, according to Fair Isaac. Debt Manager 7 also empowers representatives to arrange workout plans with delinquent customers in real time.
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