Fair Isaac Corporation, the leading provider of analytics and decision technology, and Metastorm, a leading provider of business process management (BPM) software for automating, managing and controlling processes, announced an agreement to jointly market Metastorm’s business process management software with Fair Isaac Blaze Advisor business rules management technology.
The combination of Metastorm’s BPM and Fair Isaac’s rules management products gives organizations the ability to reduce time and costs associated with complex business processes, and provides a proven solution platform for designing, configuring and executing critical business applications. Business users in a variety of industries can now automate and manage complex business rules and process tasks of any size with unparalleled, real-time process control and agility.
Customers of the Metastorm and Fair Isaac offerings are able to reduce the amount of time spent creating, automating and refining complex business processes by giving secure control to the business owners. Decision-making tasks can easily be specified as structured rules and process flows that are modifiable without programming. Business processes can be refined and improved quickly to react to changing business conditions and competition, giving organizations increased agility.
“Metastorm excels at automating, managing and controlling complex, mission- critical processes, and one aspect of this is allowing organizations to externalize and maintain complex business rule sets,” said Corby Marshall, vice president of business development for Metastorm. “Fair Isaac’s proven track record of product excellence and its focus on providing an interface that empowers business users align well with Metastorm’s commitment to our enterprise customers and reputation for providing the most agile and business- user friendly BPM software on the market today.”
As data-driven processes are combined with human decision-making in a complete system, organizations reduce the risk of overlooking or improperly reacting to key data items that could potentially lead to missed business opportunities or increased business costs. And, rules-driven business processes that incorporate human involvement and track decisions can help ensure compliance with important regulations and standards.
“Fair Isaac Blaze Advisor is the leading decision management tool for automated business tasks in many industries and applications,” said Jeff Kilbreth, vice president of rules management technology for Fair Isaac. “However, human intelligence and involvement is also an essential component in carrying out the most complex and critical business processes. We’re pleased to be teaming with Metastorm because they complement our strengths with BPM solutions that link business process flows, human involvement and automated business tasks, and they are well-established as a leading process solutions provider in areas such as financial services and government.”
Many organizations are using advanced technology to optimize core processes to drive lower costs, improve visibility and control, and become more agile. A common barrier to success of these systems is the coordination of worker activities with automated decision management. Metastorm and Fair Isaac have established predefined integration points between business process management and rules management, giving business users graphical interfaces to understand and refine business rules, process flows, user roles and process forms in real-time.
In his October 1, 2003 report entitled “Rules and Fusion are Inseparable Partners in Process Agility,” Gartner Research vice president and analyst Jim Sinur stated: “There is a danger of creating processes that can’t change quickly enough to support the business and locking the business into a process that will grow ineffective over time. We believe that it is imperative to instrument mission-critical and differentiating processes with a dynamic rule capability.”
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