Expert System, a leader in multilingual cognitive computing technology used in the management and exploitation of unstructured information, announced that it has expanded its footprint in the United States with the addition of two new research and development labs. 

The firm noted that the new Cogito Labs located in the Washington, DC and Silicon Valley areas will focus on expanding the cognitive capabilities of software, “by continuing to build on the principle that without human like comprehension, the cognitive capabilities of computers will always be limited.” Expert System is based in Palo Alto, CA, and Rockville, MD.

Expert System explained it has developed the Cogito Labs system as a strategic and effective way to ensure close cooperation between engineers and developers on one side, and linguistic professionals, faculty, researchers and specialists on the other. The new US-based labs join Expert System’s family of existing Cogito Labs in Modena, Rovereto and Naples, Italy; Grenoble, France; and Madrid, Spain.

Developing technology that understands and reads like humans is complicated, a company spokesperson explained. Keyword-based analysis, such as how Google and other engines do “search”, is fast and efficient, but does not provide computers with a real way to understand what is written in a text as humans would do. In order to do this, the technology must have embedded the underlying knowledge, ideas and experience that people have.

“Expert System’s newest Cogito Labs will look to develop innovative technology, research and approaches based on the core fundament of Cogito: technology must understand concepts like people do, should count on the richest and optimally designed representation of knowledge that is open, and can absorb more human knowledge through a mix of machine learning algorithms, and supervised enrichment and validation by human experts. In addition, Cogito Labs will focus its research on developing intuitive and accessible tools to help society as a whole to make better use of human knowledge and Big Data,” the spokesperson said.

“No one knows exactly how human comprehension really works, but we have made encouraging progress in programming computers to understand language. Exaggerated claims and hype have created false hopes and far too many promises about the things that artificial intelligence could do that it really cannot. Our newest Cogito Lab will be dedicated to further expanding the core functionalities of our technology and take new steps towards bringing to market software that really reads like humans and learns from humans. Additionally, we will have a related effort in developing tools that make this power available to almost anyone,” said Marco Varone, chief technology officer at Expert Systems.

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