Consider this scenario: You are about to embark on a major analytics effort, and you want the program to meet current needs, provide a solid foundation for future growth and change, and gain significant business adoption. You also know that your organization does not have the best track record when it comes to implementing enterprise-wide information technology initiatives – in fact, a few have been truly disappointing.

You have taken a close look at those less-than-stellar previous initiatives and analyzed the results against known critical success factors. The people involved were highly skilled in their respective areas, and the teams had the right skill sets. The approaches used were demonstrated, and the solutions were technically elegant and met the specifications well. Even the underlying processes were solid and followed the business rules. So why did these projects not meet your objectives, and how can you apply lessons you might learn to your analytics initiative?

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