At my job, we experience things that just won't go away. We have, for example, bad coffee in cups made of thin white plastic. We also have business users that just won't leave our overburdened IT department alone. We have IT developers who just refuse to develop business intelligence (BI) systems that please the majority of our users. Project charts that are so overly detailed that one sneeze will upset and set back the whole planning is also something we just do not seem to be able to avoid. And then we have Excel.

Ah yes, the beauty of Excel; everyone uses it and everyone complains about it - at least in the BI world. It is just like watching hotel TV in a foreign country; even though one may not understand a word of the broadcast, one often still watches it, trying to understand what the show is actually about. With some luck, one may find a James Bond movie, except James now speaks French, Thai or whatever. No matter what language it's in, one still zaps between the channels though, annoyed but still doing it for some obscure reason.

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