Euclid Inc., a leading provider of business service management (BSM) solutions, unveiled a new management module to its business service management suite - the Euclid Business Service Catalog. The Euclid Business Service Catalog provides a single, consolidated view of business services and a visual illustration of how an IT organization is delivering value relative to business requirements and priorities, as measured by availability, performance, quality and cost. This new offering further extends Euclid's BSM platform by providing the entire organization from line-of-business managers to C-level executives unsurpassed transparency into IT.
Users may browse the catalog, read descriptions of each service's function, get single-click access to graphical blueprints showing relationships and dependencies between the services and the underlying IT infrastructure, and easily access both current and historical service quality relative to performance, availability, cost and demand. As an enhancement to Euclid's Single View Console, Euclid's Business Service Catalog provides a means for users to visualize how IT is meeting business requirements.
Euclid enables its customers to align IT resources and investments with business operations and priorities by combining its BSM software with proven methodologies and industry-standard best practices. Euclid's solution takes a top-down approach that leverages existing management tools and processes, and translates infrastructure-centric data into business-relevant metrics. Role-based dashboards, service catalogs, reporting and graphical service blueprints not only allow IT to optimize itself with respect to business requirements and priorities, but also establish credibility by communicating IT's value in terms that resonate with business stakeholders.
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