E.piphany, Inc., a full-suite provider of customer relationship management (CRM) solutions, today announced the latest version of its award-winning E.6 software suite, E.piphany 6.5. Built on the industry's most modern, Java 2 Enterprise Edition (J2EE) service-oriented architecture, the E.piphany 6.5 software suite delivers a new family of CRM applications that blend marketing, sales and service functions, enabling businesses to deliver a consistent, positive customer experience across the enterprise. The release of the E.piphany 6.5 software suite also introduces the E.piphany Customer Relationship Backbone, which offers enterprises the ability to unify customer data, customer intelligence, and customer-centric business processes across all departments, divisions, and systems.
New functionality being delivered with the E.piphany 6.5 software suite includes:
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