Enviance, a provider of environmental enterprise resource planning systems that measure, manage and reduce environmental and regulatory risks, says its customers in about 50 countries experienced uninterrupted access to its cloud-based applications despite a 12-hour blackout that cut off power to 5 million people in the Southwestern United States and parts of Mexico on Sept. 8.

During the power failure, Enviance executed a back-up power and system redundancy plan that kept its operations running.

The company credits business partner American Internet Services (AIS), which provides data center and connectivity services such as managed and network services, collocation and disaster recovery, for helping Enviance sustain power at its sites and keep customers’ cloud services running throughout the outage.

Enviance customers depend on the company’s enterprise resource planning (ERP) system for on-demand access to sensitive environmental performance, compliance and operational data critical to managing business risk.

“We understand the level of redundancy and advanced disaster recovery/business continuity/data availability planning that customers like Enviance need to serve their global customer base,” Tim Caulfield, CEO at AIS, said in a statement. AIS data centers “have been architected for high availability, which includes having generators, onsite fuel storage and fuel supply contracts in place to cover when events like [the] outage occur.”

Enviance customers were not affected by the blackout because AIS not only had backup generators, “but on-site fuel and a backup fuel supply to keep their generators running—all requirements we validated in a pre-contract audit that is part of our standard operating procedure,” Joe Dunkerton, IT director at Enviance, said in a statement.

 

 

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