February 28, 2012 – Enterprise social networks have been slow to deliver on promises of collaboration as early adopters also struggle to measure returns, according to a new report from consultancy Altimeter Group.

The report, “Making The Business Case For Enterprise Social Networks” by Altimeter researcher Charlene Li, involved responses from 13 tech providers, 185 end users and 81 social network decision-makers, all from enterprises with more than 250 employees. A follow-up report is planned on maturity models and the future of enterprise social networks (ESN).

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