The use of enterprise information architecture minimizes the impact of many information system development problems. It is a major factor that leads to enterprise portal success. Another success factor is enterprise architecture. The establishment of every enterprise should be based on well-defined business plans which should reflect the strategic plans defined by management. A strategic business plan defines the mission, vision and value statements of an enterprise. Based on the industry and market focus defined by management, policy statements are developed. These policies are qualitative guidelines defining boundaries of responsibility for business units or functional areas.

From the policies established by management for each business unit or functional area, goals and objectives are defined. Goals and objectives must be quantitative and measurable. Goals are typically long-term; objectives are short-term. Some enterprises may reverse these, but the effect is the same: they must be quantitative and measurable.

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