Last month we discussed that enterprise portal success depends on how an enterprise portal is integrated into the enterprise. If it is to provide a single gateway into the enterprise, then its designers (as well as the managers and staff who will use the portal) need to be aware of the roles and information needs of managers and staff throughout the enterprise. Managers have different information needs than operational staff. These needs are identified from an examination of enterprise information architecture and enterprise architecture. These are the most significant factors for enterprise portal success.

Consider building construction, with a history of thousands of years. Over time, it was found that architecture is an essential prerequisite for the construction of all buildings. Without proper planning and design as carried out by architects, problems can arise.

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