Rich would like to thank Steven Piotrowski, senior consultant, Deloitte Consulting LLP, for contributing to this month's column.

In April 2006, I wrote a column on enterprise content management (ECM) in which I defined the concept of ECM and talked a bit about the ECM lifecycle. The response I've received on that column over the past year has been enormous, and most people I've talked with have asked for more in-depth coverage of the topic. I'm only too happy to accommodate them!

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