July 21, 2008 - Energias de Portugal (EDP), a leading utility delivering gas and electricity to Spain and Portugal, selected Oracle Utilities Customer Care and Billing, Oracle Utilities Business Intelligence, Oracle Fusion Middleware and Oracle Database to help deliver superior customer experiences.
Due to energy deregulation in the Iberian (Spanish and Portuguese) peninsula, EDP needed to make its existing customer information system more efficient in serving its business customers.
Built on open standards, Oracle's enterprise-class applications and technology will help provide the flexibility and scalability EDP needs to streamline business processes while enhancing customer service.
"We selected Oracle for its extensive experience in the utilities industry and for its ability to deliver an innovative solution to help us meet regulatory requirements. The Iberian electric and gas industry is a complex and ever-changing market and we have confidence that the Oracle applications and technology will help us streamline operations while providing consistent and outstanding service to our customers," said Jose Salas, CIO for Energias de Portugal.
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