Delivering value is what a successful business model is all about - value for our employees, our employers and our customers.

Skilled information managers can speed value creation through information agility, data access, process improvement, efficiency and performance. IT departments deliver value through all these practices, but when IT is backlogged or there's a delay to delivery, business users are increasingly frustrated when they can't get what they need. In this issue, George Shen proposes that cloud computing can assume the responsibilities of infrastructure, IT support, data and services so organizations reduce dependence on internal resources and focus on core business functions. By doing so, cloud drives the self-service BI movement, creating value for IT (less drain on resources) and business users (easier access to the needed information and analysis).

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