Q. What is e-mail management and why is it important to my business?

A. While this question may appear too simple by the fact that it has juxtaposed two commonly used terms (e-mail and management), e-mail management is not as simple as one may think. Over the past eight years, all of us have begun to use e-mail either personally or professionally. While we use e-mail, few of us know how to really manage it.

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