This is the ninth in a series of discussions of quality guru W. Edwards Deming's Fourteen Points of Quality and their ramifications on data quality. Deming's point 5, "Improve constantly and forever the system of production and service," holds two messages: 1) Quality must be built in at the design stage, and 2) Improvement is not just a one-time project; it is a continual, unending process, involving everyone in the enterprise.

Last month I addressed the ramifications of quality point 5 for data quality improvement in business processes. This month I address its ramifications for the processes of application and data development.

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