© 2019 SourceMedia. All rights reserved.

Good productivity doesn't come from bad document management, study confirms

Improper document management is inhibiting employee productivity, according to new research by information management platform provider M-Files Corp.

The company’s 2019 Global Intelligent Information Management (IIM) Benchmark Report, based on a survey of more than 1,500 office workers from private and public-sector organizations worldwide, said a majority of workers (83 percent) are forced to recreate lost documents already in existence.

data documentation.jpg
Coaxial cables connect to a computer server unit inside a communications room at an office in London, U.K., on Monday, May 15, 2017. Governments and companies around the world began to gain the upper hand against the first wave of an unrivaled global cyberattack, even as the assault was poised to continue claiming victims this week. Photographer: Chris Ratcliffe/Bloomberg

About half of the respondents (45 percent) find searching for documents and information challenging and time consuming, and 96 percent of all employees face some sort of difficulty when looking for the most recent version of a document or file.

Failure to address the problem could have “severe consequences” for an organization, including hampered productivity and the inability to demonstrate compliance with regulations such as the General Data Protection Regulation (GDPR) when handling and protecting information, the report said.

The study also shows that technology adoption and challenges across geographical regions vary substantially. Worldwide adoption of enterprise content management platforms is still low, 24 percent on average worldwide. Less than one fourth of U.S. respondents (22 percent) report that their organization uses these tools.

For reprint and licensing requests for this article, click here.