February 17, 2011 – Identity and access management process requirements should always precede organization and technology decisions, advises Gartner Inc. based on recent research.

Identity and access management as a process permits a view across the landscape of business and IT. According to Gartner, identity and access management started out as a “fix the plumbing” concern. However, with the advent of risk and compliance, this has changed. In an era where accountability and transparency must be formalized, a more focused and structured approach is required for all parties affected, and not just IT.

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