Enterprise digital transformation is creating growth opportunities for IT managed communications service providers, according to a recent report from Frost & Sullivan.
Organizations are moving away from traditional business models toward digital solutions, and there’s a strong market for trusted managed customer premises equipment (CPE) services partners to run day-to-day IT infrastructure operations. However, with the gradual shift of IT to the cloud, providers of hosted Internet Protocol (IP) telephony and unified communications as a service (UCaaS) solutions are rapidly “stealing the march” from managed CPE service providers, the firm said.
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