The future of insurance claims handling requires a “touchless” approach, one where neither an adjuster or carrier employee is needed, according to a new report by LexisNexis Risk Solutions.
The researcher surveyed 24 auto insurance executives on industry approaches to claims processing for the “2017 Future of Claims Study.” It separates carriers’ claims practices into three categories: traditional, semi-forward, and forward-leaning methods.
Register or login for access to this item and much more
All Information Management content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access